FAQs

  • Our standard domestic cleaning services usually cover dusting, sweeping, mopping, vacuuming, bathroom cleaning (toilets, showers, sinks), and kitchen cleaning (countertops, outside of appliances, sinks). Of course, you can always customise our magic to suit your specific needs.

  • Our cleaning services prioritise using products that are safe for both children and furry companions. However, it’s always wise to ask about the potions and spells we use. If you have specific allergies or concerns, just let us know, and we can use alternative products tailored to your needs.

  • It’s entirely up to you! Some clients prefer to be present while we work our magic, while others provide access and leave us to conjure a clean space. Just ensure you choose a trusted and vetted cleaning crew.

  • Our rates are influenced by several factors, including the size of the area to be cleaned, the frequency of cleaning, specific services requested, and occasionally the location of the property.

  • Domestic cleaning typically refers to services for homes and apartments, while commercial cleaning covers larger realms like office buildings, warehouses, restaurants, and retail spaces. The equipment, products, and techniques may vary due to the scale and specifics of the tasks.

  • Absolutely! Many of our commercial cleaning wizards specialise in industrial spaces and are equipped with the necessary machinery and expertise for larger realms like warehouses.

  • The frequency of our commercial cleaning depends on the nature of the business and foot traffic. Offices might opt for daily or weekly cleanings, while places like restaurants may require daily cleanings or even multiple times a day.

  • Indeed! Our professional commercial cleaning wizards are trained to handle various settings, including spaces with sensitive equipment. Just be sure to specify any concerns or instructions you may have.

  • If you need to cancel your service within 24 hours of your scheduled time, a 50% cancellation fee will apply. However, if you let us know more than 24 hours in advance, there will be no cancellation fee.

Ready to book? Choose Ballarat Cleaning Wizards and make the magic happen!